Returns & Shipping
We understand buying online comes with some risks so if you are not happy with your purchase we will accept;
- Exchanges within 14 days of invoice date (strictly no refunds) for changes of mind. Garment must still have tag attached and be in resalable condition. We do not accept worn or marked garments back.
- Exchange or credit of garment value for genuine manufacturer faults only. All garments are checked for quality control prior to dispatch to our valued customers.
- Postage costs for return items are at our customers expense unless contacted prior to sending.
Please contact us at firstname.lastname@example.org to arrange your return.
Shipping is domestic from Brisbane at $8 regular post or $12 express post.
Domestic shipping is free for order's over $100.00 in value!
International shipping available at a AUD$15.00 flat rate for regular post service.
Arc and Bow & Bare Bones garments are shipping from their warehouse in New Zealand. Please allow up to 7 business days for delivery.
All other garments are sent from Brisbane, Queensland, Australia.